SVP of Customer Loyalty & Chief Experience Officer
Michael Marino is the SVP of Customer Loyalty & Chief Experience Officer at Caesars Entertainment. Michael oversees Total Rewards, Caesars’ 55m member loyalty program, Caesars’ Digital business including Caesars.com and Caesars’ mobile app PlaybyTR, brand, media, marketing technology and all customer communication channels. Michael’s previous roles within Caesars include Vice President and Executive Associate to the Chairman, President and CEO and Director of Marketing Analytics. Prior to joining Caesars, Michael worked at Bain & Company and Capital One Financial.
Michael holds a BS in Computer Science and an MBA from the University of Virginia.