Host Development Conference

July 16-17, 2018

Caesars Palace Las Vegas

Produced by Casino Journal

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Patrick Konzack
Chief Gaming Officer
Grand Casino Baden

In April 2000, a new law came into effect in Switzerland that permitted casino gambling with unlimited stakes for the first time since 1921. Patrick, Grand Casino’s top conceptual decision maker in the gaming area, joined the team shortly thereafter. Starting as a dealer and table games supervisor, he has been instrumental in overseeing the casino’s money laundering prevention process, as well as the Swiss casino social concept which addresses many areas, including problem gambling. He has grown with this relatively new industry in Switzerland, and now develops and manages the creative concepts that attract new customers to the gaming area, as well as analyzes and defines the now competitive market. Patrick has been significant in the creation, implementation, and daily operation of the only Player Development and tracked Loyalty Program in Switzerland. He continues to spearhead the growth and success of the Grand Casino Baden Host Program. Patrick speaks English, German and Russian, and integrates his passion for technology into actionable solutions for Grand Casino Baden.