Tele-Selling for Success: Tools, Goal Setting and Strategy
Janet Hawk, Raving Partner, Player Development & Marketing
Daniel Wood, Strategic Raving Partner, Phone Based Marketing Solutions & VP of Business Development at Engagex
The telephone has been around for decades, but have we equipped our teams with a modern training program and the resources that they need to take advantage of this personal sales tool? And what goals are best met by using the phone, rather than email, text or print? We expect our hosts to make calls and many hosts receive their compensation around the number of calls made. But how do you determine if the call was successful? How many calls should you expect a host to make? Should there be a standard script? Are there regulations calling our own players? Finally, what skills and tools do you need to create a successful tele-selling program?