Sales Techniques for Success No Matter What Industry You Are In
As more and more properties recognize their host team as a sales force rather than a service department, we must enter into a new training curriculum within our casino walls. Let’s talk up-selling, cross-selling and team-selling. And how about unprofitable guests, bad marriages, onboarding, sales pipelines, prospect lists, “blockers,” “coaches,” and churn? Heck, the process of “selling” has been around since ancient people started trading. So what techniques, no matter the industry, work for sustained relationships and profit?
Moderator: Amy Hergenrother, VP of Client Services, Raving
Panelist: Jim Zeiner, Retired General Manager of the Northern New England Business Unit, Ryder Transportation Services and Logistics