Host Technology - What are the Tools Available to Aid Your Hosts in Effective Use of Time to Drive More ROI?
On-floor, on-property and off property – what technology is currently available to hosts that will significantly impact their ability to grow revenue and to drive player loyalty? What solutions are creating desired results? What tools are getting the right data to their host’s fingertips at the right time? Is there software and hardware that are worth the investment and take hosts away from spreadsheets to more user-friendly mobile dashboards? This session will evaluate different ways to get work done. How do you determine whether an in-house solution is the best choice, and can you work internally to provide the tools necessary to make your daily hosting decisions?
Moderator: Daniel Wood, Strategic Raving Partner, Phone Based Marketing Solutions and VP of Business Development at Engagex
Ryan Frohberg, Executive Director of Marketing, Casino Del Sol
Yvette Matt, Players Club Manager, Coeur d’Alene Casino Resort Hotel