TECHNOLOGY - Integrated Mobile Experiences
In today’s digital environment, the question has evolved from “do I need a mobile app for my property?” to “how can I optimize my mobile app provide the best customer experience, cost savings, and return on investment?” The answer to that question is by integrating your app with all your systems - CMS, kiosk, lodging, dining, ticketing, and even valet. Join us as we speak with operators who’ve integrated mobile apps with their backend systems about the challenges they’ve faced, the progress they’ve made, and what’s coming in the future.
Moderator: Danielle Parsons, Director of Marketing & Partnership Development, JOINGO
Robby Bell, Social Media Manager, Rivers Casino, Pittsburgh
Craig Fuller, Director of Marketing, Akwesasne Mohawk Casino Resort
Tony Williams, Director Gaming Operations & Innovation, JACK Entertainment